FAQs

Q: How much do you charge?

A: Prices vary. We personalize our service to suit your needs, so each job is different. Simply go to How to Book and follow the steps to get a quote. Some services can even be provided free of charge*

Q: Do you recycle what you pick up from me?

A: Yes, our goal is to recycle as much as we can to avoid filling our landfills

Q: How far will you go? Is there area that you operate in?

A: We provide junk removal service in Montreal and the surrounding areas, however we can go almost anywhere in Quebec.

Q: Is your company insured and licensed to operate safely?

A: Yes, we are fully licensed and we have full liability insurance.

RBQ license #5696-7466-01

Q: What are your business hours?

A: We operate from Monday to Friday from 7am - 7 h.

Saturdays from 9 am – 4pm

Sundays 9 am - 3 h

Q: Do you take old TVs?

A: Yes, we take all old electronics including TVs, computers and more.

Q: Why can’t you give me an exact price over the phone?

A: Every job is different and different elements may affect the final price. We can only provide you with a rough quote over the phone.

Q: Will you carry out all my items to the truck, from wherever they are?

A: Yes, you don’t need to lift a finger! We take care of everything with a goal of making your life easy from start to finish!

Q: Are there things that you won’t remove?

A: We remove just about everything, unless it’s a danger to our staff or dangerous to transport

Q: How do I book an appointment?

A: Booking is simple.

Q: Will you clean up the area when you leave?

A: We won’t leave you with a mess. We always clean up the area once are done.

Q: How can I pay?

A: You can pay by credit card, cash, cheque or e-transfer

Q: Do you remove from hoarding situations?

A: Yes! We can handle any situation.

Q: Do I need to be there?

A: No! There are many ways of getting a job done without you physically being there. We work around your schedule

Q: Do you take hazardous or sensitive materials like paint and oils?

A: Yes. We don’t take explosives or extremely dangerous items but we do take paints, oils and other household chemicals.